Another great episode of the CBC’s White Coat, Black Art, in which Dr. Brian Goldman is invited to Ontario’s Kingston General Hospital to be shown how they went from zeroes to heroes. Their solution? Vocal patients sitting on boards and hospital committees, denouncing problems, and suggesting solutions.

White Coat, Black Art with Dr. Brian Goldman on CBC Radio

It makes so much sense, at least one physician thinks it’s PR bullshit. Listen to the podcast!